Zenless Zone Zero No.11 EOUS Back Box Grey Cosplay Weapon Prop

1. Cancellation Before Dispatch:
·Cancellation within 24 hours: Free of charge, full refund.
·Cancellation after 24 hours : 50% of the item fee charged. The remaining 50% of the item fee and shipping costs will be refunded after cancellation.
·Note: Custom products cannot be cancelled once production has started.

2. Cancellation After Dispatch:
Unfortunately, due to international logistics constraints, we are unable to cancel orders that have already been dispatched.

For cancellation requests, please contact us via email rather than social private chat. Thank you for your understanding.

Different manufacturers use different size charts to construct their costumes. Our size chart may vary from the standard US size, Euro size, and UK size. Please refer to our size chart on the individual product page before ordering for a better fit.

Generally, the actual color and design will be made to more closely resemble that of the mannequins than the character. For products that only have character images, the actual color and design will be subject to the character image on our site rather than the other images. Actual colors may vary slightly from the images due to lighting and monitor resolution changes.