The order total $300-$349, plus $10 to get the A level lucky bag.
The order total $350-$399, plus $15 to get the AA level lucky bag.
The order total $400-$499, plus $20 to get the AAA level lucky bag.
The order total over $500, plus $40 to get the S level lucky bag, $50 to get the SS level lucky bag, $60 to get the SSS level lucky bag, $70 to get the SSR level lucky bag.
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What are Lucky Bags?
Lucky Bags are mystery bags of HOT SALE cosplay costumes from EZcosplay. It will be shipped randomly at a discount of up to 60%.
What is the difference between the A to SSR Lucky Bag?
The price of Lucky Bag A to SSR is different. But, the SSR lucky bag's value is much more than the A lucky bag. You can choose the one you like.
What will I get in my Lucky Bag?
Lucky Bags are filled at random, so there’s no way to know what your bag will contain—it’s a surprise! Rest assured that all Original Lucky Bags will include cosplay costume.
Can I choose which products/brands I receive in my Lucky Bag?
Lucky Bag is filled at random with products from EZcosplay. Every Lucky Bag is a surprise—that’s part of the fun! EZcosplay Lucky Bags are filled with EZcosplay products only.
Can I return or exchange my Lucky Bag?
All Lucky Bag sales are final, so they're not eligible for refunds, returns, or exchanges.
Do I have to pay for shipping?
We charge a flat-rate shipping fee for Lucky Bag. This allows us to include more products in each Lucky Bag while keeping the price below retail value. The shipping fee varies by destination.
When will I receive my Lucky Bag?
Lucky Bags ship in 1-2 workings days. Shipping times vary by location. International orders may be subject to customs clearance procedures, which may cause further delays.
Can I order other items with my Lucky Bag?
You can place an order for other products when buying a lucky bag, and you can choose other products you like in the order.
Can I use website coupons to buy lucky bags?
The lucky bag is already a premium discount, and it is not possible to participate in website activities at the same time.
1. Cancellation Before Dispatch:
·Cancellation within 24 hours: Free of charge, full refund.
·Cancellation after 24 hours
: 50% of the item fee charged. The remaining 50% of the item fee and shipping costs will be refunded after cancellation.
·Note: Custom products cannot be cancelled once production has started.
2. Cancellation After Dispatch:
Unfortunately, due to international logistics constraints, we are unable to cancel orders that have already been dispatched.
For cancellation requests, please contact us via email rather than social private chat. Thank you for your understanding.
Ordering & Shipping:
Total Delivery Time = Processing Time (7-35 days or more) + Shipping Time (3-16 days)
Processing/Tailoring Time
Most products in our store are not in stock, which are tailor to order, whether you choose a standard size or give us your custom measurements, the costumes are personally tailored for you from scratch, some of which can be adjusted in style and size. Most of our products are handmade, as we know single-piece production is time-consuming and costly, so which will take a processing/tailoring time (7-35 days or more).
The tailoring time may vary for each individual product, and it depends on the difficulty of the style and the number of orders, so some new and complicated products may take longer. The specifics can consulting customer service before order. And please order ahead if you have a set deadline.
Most costumes/props may take 7-35 days to finish.
Most wigs/shoes may take 5-15 days to finish.
Some products are in stock and can be shipped in 24 hours. Go for it from Ready to Ship category.
Shipping Time
ECONOMIC DELIVERY 10-16 days
STANDARD DELIVERY 6-10 days
EXPRESS DELIVERY 3-5 days (For urgent needs, advice choose this one)
Different manufacturers use different size charts to construct their costumes. Our size chart may vary from the standard US size, Euro size, and UK size. Please refer to our size chart on the individual product page before ordering for a better fit.
Generally, the actual color and design will be made to more closely resemble that of the mannequins than the character. For products that only have character images, the actual color and design will be subject to the character image on our site rather than the other images. Actual colors may vary slightly from the images due to lighting and monitor resolution changes.
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