What are Lucky Bags?
Lucky Bags are mystery bags of HOT SALE cosplay costumes from EZcosplay.
What is the difference between the A to SSS Lucky Bag?
The price of Lucky Bag A to SSS is different. But, the SSS lucky bag's value is much more than the A lucky bag. You can choose the one you like.
What will I get in my Lucky Bag?
Lucky Bags are filled at random, so there’s no way to know what your bag will contain—it’s a surprise! Rest assured that all Original Lucky Bags will include cosplay costume.
Can I choose which products/brands I receive in my Lucky Bag?
Lucky Bag is filled at random with products from EZcosplay. Every Lucky Bag is a surprise—that’s part of the fun! EZcosplay Lucky Bags are filled with EZcosplay products only.
Can I return or exchange my Lucky Bag?
All Lucky Bag sales are final, so they're not eligible for refunds, returns, or exchanges.
Do I have to pay for shipping?
We charge a flat-rate shipping fee for Lucky Bag. This allows us to include more products in each Lucky Bag while keeping the price below retail value. The shipping fee varies by destination.
When will I receive my Lucky Bag?
Lucky Bags ship in 1-2 workings days. Shipping times vary by location. International orders may be subject to customs clearance procedures, which may cause further delays.
Can I order other items with my Lucky Bag?
You can place an order for other products when buying a lucky bag, and you can choose other products you like in the order.
Can I use website coupons to buy lucky bags?
Sorry, but no.
All products ordered from us can be canceled within 24 hours free of charge, but orders canceled after that are subject to a handling fee equaling 50% of the item price. We suggest sending order cancellations via email rather than social private chat, thanks for your cooperation.
Ordering & Shipping:
Total Delivery Time = Processing Time (7-35 days or more) + Shipping Time (3-16 days)
Most products in our store are not in stock, which are tailor to order, whether you choose a standard size or give us your custom measurements, the costumes are personally tailored for you from scratch, some of which can be adjusted in style and size. Most of our products are handmade, as we know single-piece production is time-consuming and costly, so which will take a processing/tailoring time (7-35 days or more).
The tailoring time may vary for each individual product, and it depends on the difficulty of the style and the number of orders, so some new and complicated products may take longer. The specifics can consulting customer service before order. And please order ahead if you have a set deadline.
Most costumes/props may take 7-35 days to finish.
Most wigs/shoes may take 5-15 days to finish.
Some products are in stock and can be shipped in 24 hours. Go for it from Ready to Ship category.
ECONOMIC DELIVERY 10-16 days
STANDARD DELIVERY 6-10 days
EXPRESS DELIVERY 3-5 days (For urgent needs, advice choose this one)
Different manufacturers use different size charts to construct their costumes. Our size chart may vary from the standard US size, Euro size, and UK size. Please refer to our size chart on the individual product page before ordering for a better fit.
Generally, the actual color and design will be made to more closely resemble that of the mannequins than the character. For products that only have character images, the actual color and design will be subject to the character image on our site rather than the other images. Actual colors may vary slightly from the images due to lighting and monitor resolution changes.